Administration (Civic offices, finances, Tax and Work)

Junta de Freguesia Services

Information on how to access and find the Parish Council.

Loja de Cidadão Services

Social Care

Need help navigating the Portuguese system? We can help you.

Registering to Vote at Local Elections

How to Set Up MB Way

Authority for Working Conditions (ACT) - Autoridade para as Condições do Trabalho

The Autoridade para as Condições do Trabalho or Authority for the Work Conditions (ACT) answers your questions about labor relations, safety and health at work.

Finances Portal

Step by Step Guide to Register at the Finances Portal

E-balcão at Portal das Finanças

E-balcão is a fundamental piece of modernization in the public administration in Portugal, an online customer-service channel provided by the Portuguese Tax and Customs Authority (Autoridade Tributária e Aduaneira). It allows taxpayers, including non-residents, to submit questions and requests to AT electronically without having to visit a Finance Service or Customs office in person.

How to get a NIF

NIF stands for Número de Identificação Fiscal. It is a 9-digit tax number that is required when making big purchases (such as of a house or car), signing contracts such as a mobile phone contract or a property rental, doing business, receiving social security payments, and paying taxes. It is also the first step before applying for a NISS, which you will need to gain employment in Portugal, and a UTENTE, which you will need to access health services provided by the National Health Service. You may hear a NIF referred to as a Número de Contribuinte or just Contribuinte, for example in shops or the supermarket. You don’t need to provide a NIF when asked in a shop, but you may wish to so you can claim tax deductions on your personal income.

How to a Apply for Unemployment Benefits

Unemployment benefit is a cash benefit granted to unemployed persons to make up for the lack of earnings caused by the involuntary loss of their employment. Only persons who have become involuntarily unemployed and who fulfil the other eligibility conditions are entitled to unemployment benefits.

How to Activate the Chave Móvel Digital

Formal Letters/ Emails in Portuguese

Useful resources to help you understand and write formal letters and emails in Portuguese.

Proof of Address – Comprovativo de Morada

A guide on what a Proof of Address (Comprovativo de Morada) is and how to obtain one in Portugal.

Registering a Birth in Portugal

Birth registration is the official recording of a child's birth by the Portuguese civil registry. It results in the issuance of a birth certificate, which is a vital document for obtaining a Citizen Card (Cartão de Cidadão), passport, and other legal identifications for your child. All children born in Portugal must be registered, regardless of the parents' nationality. Registration is mandatory and should be completed within 20 days of birth. Either parent can initiate the process, and it can be done online or in person

Green Receipts

Opening a Bank Account

Loss of Documents or Wallet

A guide about what to do if you lose your documents or wallet in Portugal.

Social Integration Income - Rendimento Social de Inserção (RSI)

The RSI is a social support provided by the government to families or individuals that are considered to be in a situation of economic insufficiency.

How to get a NISS

Guide how to apply for Portugal's Social Security Number (NISS): eligibility criteria, required documentation, and free online registration.

Public Libraries and Resources in Lisbon

A practical guide to Lisbon's public libraries, detailing free study spaces, book lending, digital resources and internet access.

Câmara Municipal Services

Lisbon’s Câmara Municipal handles city-level public administration, issuing official certificates (residence, household), business and building permits, and affordable housing access.

CTT Services

Portugal’s national postal service, offering shipping, registered mail, bill payments, banking and financial services, money transfers, and access to government services.