Admin Hub, lisbon project

Immigration

Connecting community members to external services and internal resources.

Information platform summarizing the most common administrative processes, sharing tips and mapping external services.

Articles

How to get a Resident Permit

A practical guide to understanding how to apply for a residence permit in Portugal.

Read Article

Residence Permit Renewal in Portugal

Residence permit renewals in Portugal are currently handled by the Agência para a Integração, Migrações e Asilo (AIMA). The procedure has changed significantly since 2025, and the previous system involving IRN counters and SIGA appointments is no longer the standard procedure for residence-permit renewals.

Read Article

E-mail template for AIMA appointment

Read Article

Asylum Application Process

Read Article

Assisted Voluntary Return

Read Article

How to get an appointment at AIMA

Read Article

Immigration for people from CPLP countries

Citizens of the Community of Portuguese‑Speaking Countries (CPLP) — such as Brazil, Angola, Mozambique, Cabo Verde, Guinea‑Bissau, São Tomé and Príncipe, East Timor and Equatorial Guinea — have specific immigration pathways to Portugal under the 2021 Mobility Agreement.

Read Article

New Plan of Migration 2024

The Migration Action Plan, introduced by the Portuguese Government in June 2024, brought major changes to immigration procedures. This guide explains its main measures and what they may mean for foreign nationals living in Portugal.

Read Article

What to Do If You’re Undocumented: Rights and Protections

Relevant information and tips to help migrants and refugees in their process. Contacts, Help Lines, Useful Tips, Urgent emergencies (threats in work space, violation, abuse, youth support etc.)

Read Article

Schengen Information System (SIS)

A guide to navigating the Schengen Information System (SIS), checking your alerts, and protecting your immigration process in Portugal.

Read Article

Immigration Contacts

Key contact information for immigration services in Lisbon

OrganizationServiceContactCategoryDirections
ACITMM -The Islamic Community of Tapada das Mercês and Mem MartinsIts main activities are: Food and Clothing Support, Islamic Culture, School Support and Family Support, Immigrant Support Office (CLAIM), Workshops and certified training activities.
ccitmmm@gmail.com+351 219176 119+351 966 981 123acitmmm.org
Centro de Integração FamiliarIntegration support for immigrant families
integracao@cif.pt+351 21 234 5679
CLAIM - JRSJesuit Service for Refugees and Migrants. Opening hours: 9:00 - 13:00
CLAIM - Universidade LusófonaOpening Hours: Monday - Friday 9:00 - 19:00 instagram: @claim.ulusofona
claim@ulusofona.pt+351 222 073 241 · CUP+351 217 515 557 · CUL - ext: 787
CLAIM Ameixoeira - Associação Lusofonia, Cultura e CidadaniaProvides free support to migrants and their families, facilitating their integration into Portugal.
lusoculturas@gmail.com+ 351 218 031 921
CLAIM Bairro Alto - Casa do BrasilFirst-come, first-served basis and subject to staff capacity. Monday - Friday 11:00 - 13:00 | 14:00 - 18:00
secretaria@casadobrasildelisboa.pt+351 935 141 813
CLAIM CascaisProvides free support to migrants and their families, helping them integrate into Portuguese society.
claii.cascais@caritaslisboa.pt+351 925 401 494 + 351 912 461 495
CLAIM LaranjeiroProvides free support services to migrants and their families, helping them integrate into Portuguese society.
atendimento@ad-sumus.pt+351 968 164 434www.cm-almada.pt/centro-local-de-apoio-a-integracao-de-migrantes-do-laranjeiro-entra-em-funcionamento
CLAIM Lisboa - EstrelaCLAIM provides high-quality education, professional training, and research initiatives to support continuous learning and innovation. Open Hours: Monday - Friday : 9:00 - 13:00 - 14:00 - 18:00 Saturdays: 9:00 - 13:00
geral@cepac.pt+351 213973 030
CLAIM MourariaProvides free support to migrants and their families, helping them integrate into Portuguese society.
geral@renovaramouraria.pt+351 218 885 203 +351 922 191 892
CLAIM MusgueiraProvides free support to migrants and their families, helping them integrate into Portuguese society. Opening hours: Monday - Friday 8:00 - 18:00
+351 217 115 000
CLAIM NIALPOpening hours: Monday - Friday: 10:00 - 17:00 *They usually respond within 2-4 hours
info@nialp.pt+351 9203222502+351 218864503
CLAIM Santa ClaraProvides free support to migrants and their families, helping them integrate into Portuguese society.
jrs@jrsportugal.pt+351 217 552 790+351 937 541 620
CPR - Centro de Acolhimento para RefugiadosProvides free legal support to refugees and asylum seekers in Portugal throughout the asylum procedure and also at the integration stage.
apoio.juridico@cpr.pt+351 21831 4372+ 351 96963 8916cpr.pt
CrescerMulti-disciplinary team providing: Employability, Psychologist, Social Work and Legal Support. All can be requested and accessed throught the same WhatsApp number.
info@crescer.org+351 213 620 192 +351 965 063 268crescer.org

Where we are

Rua Carvalho Araújo 66-B
1900-140 Lisboa
Portugal

How to Get Here

  • Metro: Linha Verde (Green Line) - Alameda Station
  • Bus: 708, 730, 742, 794

Opening hours

Mon, Tue, Thu
10:00–12:30 & 14:00–17:30
Wednesday (Extended)
Until 19:30
Friday
Until 18:30
No appointment needed. Just walk in.

Contact info

+351 964 809 959