Health and Well-being

Connecting community members to external services and internal resources.

Information platform summarizing the most common administrative processes, sharing tips and mapping external services.

Articles

Toilet, Laundry and Showers

Access to public bathing facilities, restrooms, laundry facilities, and clothing banks.

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Emergency Contacts

Need emergency assistance? Find the essential contact numbers

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European Health Insurance Card

It is a card that allows any national citizen, resident in Portugal, to benefit from medical assistance during their temporary stay in one of the 27 Member States of the European Union, in Liechtenstein, Norway, Iceland or Switzerland and the United Kingdom.

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How to get an appointment at a Healthcare center

Learn how to schedule appointments at a health center in Portugal.

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Understanding and Managing Stress

Moving to a new country can be very challenging. Many people experience stress while adapting to a new environment, learning a new language, or finding work.

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How to Cope with Culture Shock and Homesickness

Culture shock is the psychological and emotional reaction to living in a new and unfamiliar culture. It can affect anyone, regardless of their age, background, or previous travel experience.

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Understanding Depression

Depression is more than just feeling sad. It is a health condition that affects your mind and body. Depression can make everyday life very difficult. It is not your fault and it does not mean you are weak.

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How to obtain a Utente Number of the Serviço Nacional de Saúde (SNS)

Learn how to apply for an SNS user number (Número de Utente) and access Portugal's public healthcare system.

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How to register with the Centro de Saúde

Find out how to register with your local health centre (Centro de Saúde) and access primary healthcare services in Portugal.

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Be Here Now: A Beginner’s Guide to Mindfulness

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Online safety: A guide for parents and carers

The internet is a powerful tool for learning, fun, and connecting with others. But it also comes with risks from cyberbullying to harmful content and unwanted online contact. As parents and carers, you play the most important role in preparing your children to use technology in safe, healthy, and confident ways.

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Health Insurance and Health Providers in Portugal

Although access to healthcare is guaranteed through Portugal's National Health Service (SNS), having a Número Nacional de Utente (NNU) does not, by itself, guarantee that the SNS will cover all healthcare expenses. For foreign nationals, financial responsibility depends on their registration status in the National User Registry (RNU) and on their particular circumstances. Moreover, depending on the region and type of care required, waiting times in the public sector can be significant, leading some people to consider private healthcare as an alternative. However, private care comes with a cost, making health insurance a valuable consideration for those who choose or need to use private healthcare facilities.

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University Healthcare Clinics

Discover the healthcare services available through Portuguese universities, including medical consultations, mental health support, and other services.

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New Healthcare Legislation in Portugal: Impact on Migrants

Portugal's National Health Service (Serviço Nacional de Saúde — SNS) provides healthcare to Portuguese citizens and eligible foreign nationals, including migrants whose immigration status has not been regularised. However, access to healthcare, registration with the SNS and responsibility for healthcare costs are three different things. Recent changes to the rules governing the National User Registry (Registo Nacional de Utentes — RNU) have clarified how patients are registered, who can enrol in primary healthcare and who is financially responsible for treatment.

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Free STI Testing

Free STI (Sexually Transmitted Infections) testing—including HIV, Hepatitis B/C, and Syphilis—is available with or without ID through community organizations like CRESCER and GAT.

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Support for Older Migrants in Portugal

A practical guide to healthcare access, financial aid, community activities, and social support for older migrants in Portugal.

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Health and Well-being Contacts

Key contact information for health and well-being services in Lisbon

OrganizationServiceContactCategoryDirections
aMigo - ULS São JoséThis page its created for immigrants and/or foreign nationals who use the health services of ULS São Jose and the Portuguese National Health Service ("Serviço Nacional de Saúde", or SNS). It's goal is providing informations about how to access heatlhcare and other services, and about patient rights.
Aragens d'EmpatiaOffers low-cost service at 30 euros with registered psychologist and 15 euros with trainees, with supervision ensuring quality.
Associação Casa Estrela do MarPsychotherapy center. Individual sessions star at 30 euros.
Associação OlharProvides online and in-person psychology consultations in Lisbon at fixed social price of 35 euros ( first session slightly higher at 38 euros)
Casa Acolhe (Casa do Brasil)Provides psychological support for migrants. Availability: Mondays - 11:00 - 13:00 Contact: Lisbon Project's Social Care Manager ( Adriane) for the email address.
Casa QuiOffer social price psychological consultations, prioritizing the LGBTI+ community. * Provides free emergency support for LGBTI+ individuals facing bullying or domestic violence. Services in English available. Opening hours: Monday - Friday: 10:00 - 18:00
Centro de Saúde FamiliarFamily health and pediatric care
CEPAC - Centro Padre Alves CorreiaONG that supports migrants in vulnerable situation. Opening hours: Monday - Friday: 9:00 - 13:00 - 14:00 - 18:00 Saturday: 9:00 - 13:00
CLAIM Lisboa - EstrelaCLAIM provides high-quality education, professional training, and research initiatives to support continuous learning and innovation. Open Hours: Monday - Friday : 9:00 - 13:00 - 14:00 - 18:00 Saturdays: 9:00 - 13:00
Conversa Amiga - INATELHelpline. Callds are answered by trained volunteers. Opening hours: 15:00 - 22:00
Corações com CoroaFree women's social and psychological support.
CrescerMulti-disciplinary team providing: Employability, Psychologist, Social Work and Legal Support. All can be requested and accessed throught the same WhatsApp number.
EscutatórioPsychological support line, S. João de Deus Foundation. Call to book a free session + follow up. Opening hours: 10:30 - 12:30 | 14:30 - 16:30
FSJDTrainees available to provide free 1:1 counselling every 5/6 months.
GAT - NationwideSupport for people using drugs and/or experiencing homelessness (see across re GAT in Mouraria), also general healthcare.
Health Office of the Regional Health Administration of Lisbon and Tagus Valley (ARSLVT) at CNAIMIt supports migrants and health professionals across the country to ensure access to health care for migrants.
IAC - Instituto de Apoio à CriançaFree psychological support for children and young people.
JRSIndividual CM/JRS beneficiary attends JRS office any weekday morning.
Line "liga-te"Psychological support service of the Lisbon CIty Council. Opening hours: 24 hours/day
ManicómioFocuses on breaking the stigma of mental illness with consultations outside traditional settings at a fixed price of 35 euros. consultas.beato@manicomio.pt
Mental 8 WorksProvides psychology and psychiatry consultations at social prices for students, unemployed individuals, or those with temporary incapacity for work.
Quebra o SilêncioNon-profit organization supporting male survivors of violence and sexual abuse, providing free psychological support in Lisbon or via Zoom.
Santa Casa - UDIPUDIP for all ACAO SOCIAL support Access to seguranca social, esp RSI, and other financial support through Santa Casa Cartao de Saude - 1 year long to psychological support (w-mais); optometry and other healthcare Clinica Sol - Free Dental Care for children (under 18) Food Support and Funeral Support
Serviço de Psicologia FamiliarFamily therapy and counseling
SNS - Psychological SupportThis service offers support for: Psychological crisis situations ,suicidal behaviours, victims of abuse/physical or sexual violence, acute anxiety and others.
SOS EstudanteHelpline. Emotional support line and suicide prevention, created by students. Open to everyone (not only students). They offer services in portuguese only. Opening hours: 8:00 - 13:00
SOS Pregnancy LineAllows you to clarify doubts about pregnancy, sexuality and family planning. Available: Working days, from 10 AM to 6 PM
Sos Voz AmigaHelpline. Emotional Support line and suicide prevention. Only in Portuguese. Opening hours: 15:30 - 00:30
Telefone da AmizadeHelpline. Support in personal crisis and suicidal thoughts. Opening hours: 16:00 - 23:00
Voz de ApoioHelpline. Emotional support. Only portuguese speaking. Opening hours: 9:00 - 12:00
Vozes Amigas de EsperançaSupport line for emotional assistance. They offer services in English, but their capacity is very limited. Opening Hours: 16:00 - 22:00
World DoctorsProviding primary health care to people with difficulty in accessing the NHS.

Where we are

Rua Carvalho Araújo 66-B
1900-140 Lisboa
Portugal

How to Get Here

  • Metro: Linha Verde (Green Line) - Alameda Station
  • Bus: 708, 730, 742, 794

Opening hours

Mon, Tue, Thu
10:00–12:30 & 14:00–17:30
Wednesday (Extended)
Until 19:30
Friday
Until 18:30
No appointment needed. Just walk in.

Contact info

+351 964 809 959